Be responsible, inspect the delivery and make sure nothing is missing, pieces damaged, parts dented or scratched. Eastern Irrigation has the right to refuse returns for damaged items received.įreight shipments: All damage is required to be marked on Bill of Lading. Eastern Irrigation is not responsible for product damaged upon customer opening or removing items from packaging. Pictures are required for warranty issues and return. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.Ĭustomer is responsible for noting any damage on product or package when receiving packages, pallets, crates, freight items and small packages in a timely manner of 1 business day. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. ![]() We recommend documenting the condition that you shipped the item in and email it to you have submitted your Return Request. Items returned as defective and found to be in working condition will incur applicable fees. We will not accept returns that go beyond the 10 day window. Any return that receives a return label must have the item shipped within 10 days of receiving the label. The restocking fee includes all shipping charges that are non-refundable. We also have a restocking fee on items that ranges from 10-40%. It must also be in the original packaging with instructions and all applicable items/accessories. Items that have been installed are not eligible for return. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. See return details and our return policy here View more Please let us know if you refuse delivery. You can also refuse delivery and we will get the package back and send you a new one. Please take pictures of damaged packaging, items, and email within 48 hours of receiving your package. We pack our products to the best standards. It depends on the item, warehouse, and shipping location. **Note - your order may be shipped UPS, FedEx, USPS. The customer must be present for all freight deliveries. We cannot accept any returns or make a claim without a note on the Bill of Lading. Please mark all damage immediately or any suspected damage on the Bill of Lading. The freight carriers will not bring your package to the front door like traditional UPS or FedEx delivery. Customers will be required to unload their package or request a lift gate for $99. Freight shipments are curbside- this is a standard freight practice with all carriers. Customer is required to be present for unloading delivery and is responsible for noting any damage on bill of lading. For these shipments a phone number is required so the carrier can arrange appointment with the customer. *Note - Some products require freight shipping. I would only use low pop-up heights for bubblers or shrub areas with widely-spaced shrubs and no ground cover.Orders $130.00 and over – Free Shipping!** I consider any sprinkler with a pop-up height less than 3 inches unacceptable in most circumstances due to the increased maintenance necessary to trim grass away from the head. After you have flushed out the heads reinstall the nozzles. Be sure to remove the nozzle before installing the sprinkler head. The retail model comes with a 12' radius adjustable arc nozzle pre-installed, other radius nozzles must be purchased separately. This makes in unsuitable for use in most shrub areas. Unfortunately this sprinkler is not available with pop-up heights over 4 inches. But I can't find any significant difference in quality between this sprinkler and any of the other sprinklers more often preferred by contractors. ![]() A word of warning, a lot of industry pros look down their noses at Orbit products because the products are sold retail to the public and generally are not carried by the sprinkler wholesale stores that contractors tend to buy from. All in all, a good sprinkler for the price. It has a good ratchet mechanism, although I would prefer that it be just a bit harder to turn in order to prevent slipping out of alignment. It also hurts more if you fall on it, so it might not be a good choice for areas where children play or for use in sports fields. The metal cap helps protect it from damage caused my mowers and edgers. It is marketed in both a professional and retail model. This is Orbit's top of the line 5400 series spray-type sprinkler with a metal hard cap added. Irrigation Product Listings & Reviews Orbit Hard Top (TM) Spray Sprinkler Heads
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